Frequently Asked Questions

Please find answers to our Frequently Asked Questions (FAQs) below.

If you are a customer in need of some assistance, give us a call at 1 847 714 0404 or let us know by filling out the Support form.

Get in Touch

Have questions about your material or our machines? We’d be glad to answer them and assist you in whatever way you need.

Customer Technical Support

The Rosenthal family is dedicated to helping you get decades of reliable use from your machine. With over 75 years of experience, our technical experts have seen and solved it all. We encourage you to contact our technical support team if at any time you have any questions about your machine.